{"id":17861,"date":"2026-10-21T23:52:10","date_gmt":"2026-10-21T21:52:10","guid":{"rendered":"https:\/\/staging.meytec.eu\/?page_id=17861"},"modified":"2026-10-21T23:52:10","modified_gmt":"2026-10-21T22:52:10","slug":"service","status":"publish","type":"page","link":"https:\/\/meytec.eu\/en-ie\/service\/","title":{"rendered":"Customer service"},"content":{"rendered":"<ul class=\"ao26-list-box\"><li><a href=\"\/en-ie\/service\/general-terms-conditions\/\"><span class=\"ao26-ico\"><svg width=\"56\" height=\"56\" viewBox=\"0 0 56 56\" fill=\"none\" stroke=\"#404040\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M14 6h20l9 9v35H14z\"\/><path d=\"M34 6v9h9\"\/><path d=\"M20 22h17M20 28h17M20 34h17M20 40h12\"\/><path d=\"M10 12v42h27\"\/><\/svg><\/span><h3>General terms and conditions<\/h3><\/a><\/li><li><a href=\"\/en-ie\/service\/shipping-returns\/\"><span class=\"ao26-ico\"><svg width=\"56\" height=\"56\" viewBox=\"0 0 56 56\" fill=\"none\" stroke=\"#404040\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M4 16h30v22H4z\"\/><path d=\"M34 22h10l7 8v8H34z\"\/><circle cx=\"13\" cy=\"41\" r=\"4\"\/><circle cx=\"43\" cy=\"41\" r=\"4\"\/><\/svg><\/span><h3>Shipping &amp; returns<\/h3><\/a><\/li><li><a href=\"\/en-ie\/service\/disclaimer\/\"><span class=\"ao26-ico\"><svg width=\"56\" height=\"56\" viewBox=\"0 0 56 56\" fill=\"none\" stroke=\"#404040\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M14 10h28v42H14z\"\/><path d=\"M22 6h12v8H22z\"\/><path d=\"M20 22h16M20 28h16M20 34h16M20 40h10\"\/><path d=\"M33 44l3 3 6-7\"\/><\/svg><\/span><h3>Disclaimer<\/h3><\/a><\/li><li><a href=\"\/en-ie\/service\/privacy-policy\/\"><span class=\"ao26-ico\"><svg width=\"56\" height=\"56\" viewBox=\"0 0 56 56\" fill=\"none\" stroke=\"#404040\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M17 25v-7a11 11 0 0 1 22 0v7\"\/><rect x=\"12\" y=\"25\" width=\"32\" height=\"25\" rx=\"4\"\/><circle cx=\"28\" cy=\"37\" r=\"3\"\/><path d=\"M28 40v4\"\/><\/svg><\/span><h3>Privacy policy<\/h3><\/a><\/li><li><a href=\"\/en-ie\/service\/payment-methods\/\"><span class=\"ao26-ico\"><svg width=\"56\" height=\"56\" viewBox=\"0 0 56 56\" fill=\"none\" stroke=\"#404040\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"18\" y=\"4\" width=\"22\" height=\"34\" rx=\"3\"\/><path d=\"M18 12h22M24 30h10\"\/><path d=\"M14 52l-4-12c-1-4 1-7 4-8l6-2 2 8 6 2v12\"\/><\/svg><\/span><h3>Payment methods<\/h3><\/a><\/li><\/ul>\n\n\n\n<div class=\"ao26-article\"><h2><strong>Customer service <\/strong><\/h2>\n<p>Welcome to Meytec Customer Service. We strive to offer you a seamless and satisfying shopping experience when obtaining high-quality calibration products, analytical measuring instruments and services.<\/p>\n<p>Our dedicated customer service team is ready to answer your questions, solve problems and guide you through every step of your ordering process. Your satisfaction is our highest priority.<\/p>\n<p><strong>Ways to contact us<\/strong><\/p>\n<ul>\n<li><strong>Contact form:<\/strong> Fill in the form below for a quick answer. Please be as complete as possible when formulating your request so that we can support you as well as possible.<\/li>\n<li><strong>Telephone<\/strong>: Our customer service can be reached by telephone on <a href=\"tel:+3233778323\">+32 3 377 83 23<\/a>. Our team is ready to answer your call and assist you from Monday to Friday, from <strong>09:00 to 17:00<\/strong>.<\/li>\n<li><strong>Email<\/strong>: Do you have a question or request outside our opening hours? Do not hesitate to send us an email at <em><a href=\"mailto:info@meytec.eu\">info@meytec.eu<\/a><\/em>. We aim to respond within 24 hours on working days.<\/li>\n<\/ul>\n<p><strong>Order support<\/strong><\/p>\n<p>Do you need help placing an order in our web shop? Our team is ready to guide you in selecting the right calibration products, checking stock status and completing your order. We are here to make your shopping experience smooth and successful.<\/p>\n<p><strong>Technical support<\/strong><\/p>\n<p>If you have questions about the technical specifications of our products, their applications, compatibility or other technical aspects, do not hesitate to contact our technical support. We want to make sure you make the right choices for your calibration needs.<\/p>\n<p><strong>Returns and complaints<\/strong><\/p>\n<p>Should you for any reason not be satisfied with your order, please contact our customer service. We will do our best to resolve any problems and guide you in returning products in accordance with our returns policy.<\/p>\n<p><strong>Shipping and delivery<\/strong><\/p>\n<p>Our shipping team works closely with reliable logistics partners to ensure that your order is delivered on time and in good condition. For questions about shipping methods, delivery times and tracking information, please contact our customer service.<\/p>\n<p><strong>Your feedback counts<\/strong><\/p>\n<p>At Meytec, we greatly value your feedback. If you have suggestions on how we can improve our customer service or if you would like to share your experience with us, we would love to hear from you. Your input helps us to continuously improve our services and better meet your needs.<\/p>\n<p><strong>Availability<\/strong><\/p>\n<p>Monday\u2013Friday 09:00\u201317:00. Tel. <a href=\"tel:+3233778323\">+32 3 377 83 23<\/a>. Email: <a href=\"mailto:info@meytec.eu\">info@meytec.eu<\/a> (reply on working days, usually within 24 hours).<\/p>\n<p>Meytec BV<br \/>Poederleesteenweg 94\/E3<br \/>2460 Kasterlee<br \/>Belgium<br \/>Tel. <a href=\"tel:+3233778323\">+32 3 377 83 23<\/a><br \/>Email: <a href=\"mailto:info@meytec.eu\">info@meytec.eu<\/a><br \/>VAT number: BE0747687975<\/p>\n<p>The shop is open to consumers and businesses. Right of withdrawal and privacy: see the relevant service pages.<\/p>\n<p><em>Last updated: 20 August 2026<\/em><\/p><\/div>\n\n\n<div class=\"meytec-service-row ao26-row\"><form id=\"meytec-contact-form\" action=\"\/en-ie\/service\/#meytec-contact-form\" method=\"post\" class=\"meytec-contact-form\"><input type=\"hidden\" name=\"ao26_contact\" value=\"1\"><input type=\"hidden\" name=\"ao26_lang\" value=\"nl\"><input type=\"text\" name=\"url\" value=\"\" placeholder=\"URL\" class=\"meytec-hp\" tabindex=\"-1\" autocomplete=\"off\" aria-hidden=\"true\"><header><h2>Contact form<\/h2><\/header><div class=\"meytec-form-pair\"><p><label for=\"meytec-contact-name\">Name *<\/label><input type=\"text\" id=\"meytec-contact-name\" name=\"name\" required><\/p><p><label for=\"meytec-contact-company\">Company<\/label><input type=\"text\" id=\"meytec-contact-company\" name=\"company\"><\/p><\/div><div class=\"meytec-form-pair\"><p><label for=\"meytec-contact-email\">Email *<\/label><input type=\"email\" id=\"meytec-contact-email\" name=\"email\" required><\/p><p><label for=\"meytec-contact-phone\">Phone number<\/label><input type=\"tel\" id=\"meytec-contact-phone\" name=\"phone\"><\/p><\/div><p><label for=\"meytec-contact-subject\">Subject *<\/label><input type=\"text\" id=\"meytec-contact-subject\" name=\"subject\" required><\/p><p><label for=\"meytec-contact-message\">Message *<\/label><textarea id=\"meytec-contact-message\" name=\"message\" required><\/textarea><\/p><p class=\"meytec-form-submit\"><span class=\"meytec-required-note\">* Required fields<\/span><button type=\"submit\">Send<\/button><\/p><\/form><div class=\"meytec-contact-aside\"><div class=\"meytec-contact-info\"><h2>Information<\/h2> <p style=\"font-weight: bold; margin-bottom: 0;\">Meytec BV<\/p> <p>Poederleesteenweg 94\/E3<br> 2460 Kasterlee<br> Belgium <a style=\"font-weight: bold; margin-left: 5px;\" rel=\"external noopener\" href=\"https:\/\/www.google.com\/maps\/place\/Meytec+BV\/@51.2255843,4.8978057,17z\/data=!3m1!4b1!4m6!3m5!1s0x47c151d592538617:0x512bc4ca3788854f!8m2!3d51.2255843!4d4.9003806!16s%2Fg%2F11kx5jcc95?entry=ttu&amp;g_ep=EgoyMDI1MTAxNC4wIKXMDSoASAFQAw%3D%3D\" target=\"_blank\">Open in Google Maps<\/a><\/p> <p> VAT: BE0747687975 <\/p><\/div><ul class=\"meytec-contact-list\"><li><svg width=\"15\" height=\"15\" viewBox=\"0 0 15 15\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n              <path d=\"M14.9929 11.8379C15.0246 12.0816 14.9504 12.2934 14.7705 12.4735L12.6586 14.5709C12.5633 14.6768 12.4389 14.7669 12.2854 14.841C12.1319 14.9152 11.9811 14.9628 11.8329 14.984C11.8224 14.984 11.7905 14.9867 11.7376 14.992C11.6847 14.9973 11.6159 15 11.5312 15C11.33 15 11.0045 14.9656 10.5545 14.8967C10.1046 14.8278 9.55416 14.6583 8.90316 14.3882C8.252 14.1181 7.51363 13.7128 6.68792 13.1726C5.86222 12.6325 4.98353 11.8909 4.05193 10.9481C3.31089 10.2171 2.69689 9.51799 2.20992 8.85065C1.72295 8.18325 1.33125 7.56619 1.03484 6.99946C0.738395 6.43272 0.516082 5.91895 0.367874 5.45815C0.219666 4.99734 0.119096 4.6001 0.0661644 4.26641C0.0132329 3.93273 -0.00793973 3.67054 0.00264658 3.47987C0.0132329 3.28919 0.018526 3.18326 0.018526 3.16207C0.0396986 3.01377 0.087337 2.86281 0.161441 2.70921C0.235545 2.55561 0.325529 2.43114 0.431392 2.3358L2.54336 0.222457C2.69157 0.0741524 2.86095 -1.67136e-10 3.0515 -1.67136e-10C3.18912 -1.67136e-10 3.31087 0.0397245 3.41673 0.119174C3.52259 0.198623 3.61258 0.29661 3.68668 0.413135L5.38578 3.63876C5.48106 3.80826 5.50752 3.99364 5.46518 4.19491C5.42283 4.39618 5.33285 4.56567 5.19523 4.70338L4.41713 5.48198C4.39596 5.50317 4.37744 5.5376 4.36156 5.58527C4.34568 5.63294 4.33774 5.67266 4.33774 5.70444C4.38008 5.9269 4.47536 6.18113 4.62357 6.46715C4.7506 6.72139 4.94645 7.03124 5.21111 7.3967C5.47576 7.76217 5.85158 8.18322 6.33855 8.65992C6.81493 9.14726 7.23838 9.52591 7.6089 9.79609C7.97935 10.0661 8.2891 10.2648 8.53788 10.3919C8.78666 10.5191 8.97721 10.5959 9.10951 10.6223L9.30795 10.662C9.32913 10.662 9.36361 10.654 9.4112 10.6382C9.45884 10.6223 9.49324 10.6037 9.51444 10.5825L10.4195 9.66092C10.6102 9.49146 10.8324 9.40671 11.0865 9.40671C11.2665 9.40671 11.4094 9.43847 11.5152 9.50205H11.5311L14.5958 11.3135C14.8182 11.4513 14.9505 11.626 14.9929 11.8379Z\" fill=\"black\"\/>\n            <\/svg><p><a href=\"tel:+3233778323\">+32 3 377 83 23<\/a><\/p><\/li><li><svg width=\"17\" height=\"12\" viewBox=\"0 0 17 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n              <path d=\"M8.49996 8.4001L6.39681 6.5809L0.383667 11.6749C0.602239 11.8753 0.89731 12.0001 1.22274 12.0001H15.7772C16.1014 12.0001 16.3952 11.8753 16.6126 11.6749L10.6031 6.5809L8.49996 8.4001Z\" fill=\"black\"\/>\n              <path d=\"M16.6166 0.3252C16.398 0.1236 16.1042 0 15.7775 0H1.22309C0.898873 0 0.605016 0.1248 0.386444 0.3276L8.50031 7.19999L16.6166 0.3252Z\" fill=\"black\"\/>\n              <path d=\"M0 1.05377V11.0234L5.86865 6.09497L0 1.05377Z\" fill=\"black\"\/>\n              <path d=\"M11.1313 6.09451L17 11.0229V1.04971L11.1313 6.09451Z\" fill=\"black\"\/>\n            <\/svg><p><a class=\"meytec-contact-email\" href=\"mailto:info@meytec.eu\">info@meytec.eu<\/a><br>Mon\u2013Fri 09\u201317<\/p><\/li><\/ul><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Customer service Welcome to Meytec Customer Service. We strive to offer you a seamless and satisfying shopping experience when obtaining high-quality calibration products, analytical measuring instruments and services. Our dedicated customer service team is ready to answer your questions, solve problems and guide you through every step of your ordering process. Your satisfaction is our [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-17861","page","type-page","status-publish","hentry"],"permalink_manager":null,"_links":{"self":[{"href":"https:\/\/meytec.eu\/en-ie\/wp-json\/wp\/v2\/pages\/17861","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/meytec.eu\/en-ie\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/meytec.eu\/en-ie\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/meytec.eu\/en-ie\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/meytec.eu\/en-ie\/wp-json\/wp\/v2\/comments?post=17861"}],"version-history":[{"count":0,"href":"https:\/\/meytec.eu\/en-ie\/wp-json\/wp\/v2\/pages\/17861\/revisions"}],"wp:attachment":[{"href":"https:\/\/meytec.eu\/en-ie\/wp-json\/wp\/v2\/media?parent=17861"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}