{"id":16212,"date":"2026-10-20T02:53:49","date_gmt":"2026-10-20T00:53:49","guid":{"rendered":"https:\/\/staging.meytec.eu\/service\/"},"modified":"2026-10-21T17:53:03","modified_gmt":"2026-10-21T15:53:03","slug":"serviciu-clienti","status":"publish","type":"page","link":"https:\/\/meytec.eu\/ro\/serviciu-clienti\/","title":{"rendered":"Serviciu clien\u021bi"},"content":{"rendered":"<ul class=\"ao26-list-box\"><li><a href=\"\/ro\/serviciu-clienti\/termeni-si-conditii\/\"><span class=\"ao26-ico\"><svg width=\"56\" height=\"56\" viewBox=\"0 0 56 56\" fill=\"none\" stroke=\"#404040\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M14 6h20l9 9v35H14z\"\/><path d=\"M34 6v9h9\"\/><path d=\"M20 22h17M20 28h17M20 34h17M20 40h12\"\/><path d=\"M10 12v42h27\"\/><\/svg><\/span><h3>Termeni \u0219i condi\u021bii generale<\/h3><\/a><\/li><li><a href=\"\/ro\/serviciu-clienti\/livrare-si-retur\/\"><span class=\"ao26-ico\"><svg width=\"56\" height=\"56\" viewBox=\"0 0 56 56\" fill=\"none\" stroke=\"#404040\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M4 16h30v22H4z\"\/><path d=\"M34 22h10l7 8v8H34z\"\/><circle cx=\"13\" cy=\"41\" r=\"4\"\/><circle cx=\"43\" cy=\"41\" r=\"4\"\/><\/svg><\/span><h3>Livrare \u0219i retur<\/h3><\/a><\/li><li><a href=\"\/ro\/serviciu-clienti\/declinarea-responsabilitatii\/\"><span class=\"ao26-ico\"><svg width=\"56\" height=\"56\" viewBox=\"0 0 56 56\" fill=\"none\" stroke=\"#404040\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M14 10h28v42H14z\"\/><path d=\"M22 6h12v8H22z\"\/><path d=\"M20 22h16M20 28h16M20 34h16M20 40h10\"\/><path d=\"M33 44l3 3 6-7\"\/><\/svg><\/span><h3>Declinarea responsabilit\u0103\u021bii<\/h3><\/a><\/li><li><a href=\"\/ro\/serviciu-clienti\/politica-de-confidentialitate\/\"><span class=\"ao26-ico\"><svg width=\"56\" height=\"56\" viewBox=\"0 0 56 56\" fill=\"none\" stroke=\"#404040\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M17 25v-7a11 11 0 0 1 22 0v7\"\/><rect x=\"12\" y=\"25\" width=\"32\" height=\"25\" rx=\"4\"\/><circle cx=\"28\" cy=\"37\" r=\"3\"\/><path d=\"M28 40v4\"\/><\/svg><\/span><h3>Politica de confiden\u021bialitate<\/h3><\/a><\/li><li><a href=\"\/ro\/serviciu-clienti\/metode-de-plata\/\"><span class=\"ao26-ico\"><svg width=\"56\" height=\"56\" viewBox=\"0 0 56 56\" fill=\"none\" stroke=\"#404040\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"18\" y=\"4\" width=\"22\" height=\"34\" rx=\"3\"\/><path d=\"M18 12h22M24 30h10\"\/><path d=\"M14 52l-4-12c-1-4 1-7 4-8l6-2 2 8 6 2v12\"\/><\/svg><\/span><h3>Metode de plat\u0103<\/h3><\/a><\/li><\/ul>\n\n\n\n<div class=\"ao26-article\"><h2><strong>Serviciu clien\u021bi <\/strong><\/h2>\n<p>Bine a\u021bi venit la Serviciul clien\u021bi Meytec. Ne str\u0103duim s\u0103 v\u0103 oferim o experien\u021b\u0103 de cump\u0103rare fluid\u0103 \u0219i satisf\u0103c\u0103toare la achizi\u021bionarea de produse de calibrare de \u00eenalt\u0103 calitate, aparate de m\u0103sur\u0103 analitice \u0219i servicii.<\/p>\n<p>Echipa noastr\u0103 dedicat\u0103 de serviciu clien\u021bi este preg\u0103tit\u0103 s\u0103 v\u0103 r\u0103spund\u0103 la \u00eentreb\u0103ri, s\u0103 rezolve probleme \u0219i s\u0103 v\u0103 \u00eendrume la fiecare pas al procesului de comand\u0103. Satisfac\u021bia dumneavoastr\u0103 este prioritatea noastr\u0103 cea mai mare.<\/p>\n<p><strong>Modalit\u0103\u021bi de contact<\/strong><\/p>\n<ul>\n<li><strong>Formular de contact:<\/strong> Completa\u021bi formularul de mai jos pentru un r\u0103spuns rapid. Fi\u021bi c\u00e2t mai complet posibil \u00een formularea cererii, astfel \u00eenc\u00e2t s\u0103 v\u0103 putem sprijini c\u00e2t mai bine.<\/li>\n<li><strong>Telefon<\/strong>: Serviciul nostru clien\u021bi este disponibil telefonic la <a href=\"tel:+3233778323\">+32 3 377 83 23<\/a>. Echipa noastr\u0103 este preg\u0103tit\u0103 s\u0103 v\u0103 r\u0103spund\u0103 la apel \u0219i s\u0103 v\u0103 asiste de luni p\u00e2n\u0103 vineri, de la <strong>09:00 la 17:00<\/strong>.<\/li>\n<li><strong>E-mail<\/strong>: Ave\u021bi o \u00eentrebare sau o solicitare \u00een afara programului nostru? Nu ezita\u021bi s\u0103 ne trimite\u021bi un e-mail la <em><a href=\"mailto:info@meytec.eu\">info@meytec.eu<\/a><\/em>. Ne str\u0103duim s\u0103 r\u0103spundem \u00een 24 ore \u00een zilele lucr\u0103toare.<\/li>\n<\/ul>\n<p><strong>Asisten\u021b\u0103 la comand\u0103<\/strong><\/p>\n<p>Ave\u021bi nevoie de ajutor la plasarea unei comenzi \u00een magazinul nostru online? Echipa noastr\u0103 este preg\u0103tit\u0103 s\u0103 v\u0103 \u00eendrume \u00een alegerea produselor de calibrare potrivite, verificarea stocurilor \u0219i finalizarea comenzii. Suntem aici pentru ca experien\u021ba dumneavoastr\u0103 de cump\u0103rare s\u0103 fie u\u0219oar\u0103 \u0219i reu\u0219it\u0103.<\/p>\n<p><strong>Asisten\u021b\u0103 tehnic\u0103<\/strong><\/p>\n<p>Dac\u0103 ave\u021bi \u00eentreb\u0103ri despre specifica\u021biile tehnice ale produselor noastre, aplica\u021biile lor, compatibilitatea sau alte aspecte tehnice, nu ezita\u021bi s\u0103 contacta\u021bi asisten\u021ba noastr\u0103 tehnic\u0103. Dorim s\u0103 ne asigur\u0103m c\u0103 face\u021bi alegerile potrivite pentru nevoile dumneavoastr\u0103 de calibrare.<\/p>\n<p><strong>Retururi \u0219i reclama\u021bii<\/strong><\/p>\n<p>Dac\u0103 dintr-un motiv oarecare nu sunte\u021bi mul\u021bumit de comanda dumneavoastr\u0103, contacta\u021bi serviciul nostru clien\u021bi. Vom face tot posibilul s\u0103 rezolv\u0103m eventualele probleme \u0219i s\u0103 v\u0103 \u00eendrum\u0103m la returnarea produselor conform politicii noastre de retur.<\/p>\n<p><strong>Expediere \u0219i livrare<\/strong><\/p>\n<p>Echipa noastr\u0103 de expediere colaboreaz\u0103 str\u00e2ns cu parteneri logistici de \u00eencredere pentru ca comanda dumneavoastr\u0103 s\u0103 fie livrat\u0103 la timp \u0219i \u00een stare bun\u0103. Pentru \u00eentreb\u0103ri despre metodele de expediere, termenele de livrare \u0219i informa\u021biile de urm\u0103rire, pute\u021bi contacta serviciul nostru clien\u021bi.<\/p>\n<p><strong>Feedbackul dumneavoastr\u0103 conteaz\u0103<\/strong><\/p>\n<p>La Meytec apreciem foarte mult feedbackul dumneavoastr\u0103. Dac\u0103 ave\u021bi sugestii despre cum ne putem \u00eembun\u0103t\u0103\u021bi serviciul clien\u021bi sau dori\u021bi s\u0103 ne \u00eemp\u0103rt\u0103\u0219i\u021bi experien\u021ba dumneavoastr\u0103, ne-ar face pl\u0103cere s\u0103 afl\u0103m. Contribu\u021bia dumneavoastr\u0103 ne ajut\u0103 s\u0103 ne \u00eembun\u0103t\u0103\u021bim continuu serviciile \u0219i s\u0103 r\u0103spundem mai bine nevoilor dumneavoastr\u0103.<\/p>\n<p><strong>Disponibilitate<\/strong><\/p>\n<p>Luni\u2013vineri 09:00\u201317:00. Tel. <a href=\"tel:+3233778323\">+32 3 377 83 23<\/a>. E-mail: <a href=\"mailto:info@meytec.eu\">info@meytec.eu<\/a> (r\u0103spuns \u00een zilele lucr\u0103toare, de obicei \u00een 24 ore).<\/p>\n<p>Meytec BV<br \/>Poederleesteenweg 94\/E3<br \/>2460 Kasterlee<br \/>Belgia<br \/>Tel. <a href=\"tel:+3233778323\">+32 3 377 83 23<\/a><br \/>E-mail: <a href=\"mailto:info@meytec.eu\">info@meytec.eu<\/a><br \/>Cod TVA: BE0747687975<\/p>\n<p>Magazinul este deschis consumatorilor \u0219i companiilor. Dreptul de retragere \u0219i confiden\u021bialitatea: consulta\u021bi paginile de service corespunz\u0103toare.<\/p>\n<p><em>Ultima actualizare: 20 august 2026<\/em><\/p><\/div>\n\n\n<div class=\"meytec-service-row ao26-row\"><form id=\"meytec-contact-form\" action=\"\/ro\/serviciu-clienti\/#meytec-contact-form\" method=\"post\" class=\"meytec-contact-form\"><input type=\"hidden\" name=\"ao26_contact\" value=\"1\"><input type=\"hidden\" name=\"ao26_lang\" value=\"ro\"><input type=\"text\" name=\"url\" value=\"\" placeholder=\"URL\" class=\"meytec-hp\" tabindex=\"-1\" autocomplete=\"off\" aria-hidden=\"true\"><header><h2>Formular de contact<\/h2><\/header><div class=\"meytec-form-pair\"><p><label for=\"meytec-contact-name\">Nume *<\/label><input type=\"text\" id=\"meytec-contact-name\" name=\"name\" required><\/p><p><label for=\"meytec-contact-company\">Companie<\/label><input type=\"text\" id=\"meytec-contact-company\" name=\"company\"><\/p><\/div><div class=\"meytec-form-pair\"><p><label for=\"meytec-contact-email\">E-mail *<\/label><input type=\"email\" id=\"meytec-contact-email\" name=\"email\" required><\/p><p><label for=\"meytec-contact-phone\">Num\u0103r de telefon<\/label><input type=\"tel\" id=\"meytec-contact-phone\" name=\"phone\"><\/p><\/div><p><label for=\"meytec-contact-subject\">Subiect *<\/label><input type=\"text\" id=\"meytec-contact-subject\" name=\"subject\" required><\/p><p><label for=\"meytec-contact-message\">Mesaj *<\/label><textarea id=\"meytec-contact-message\" name=\"message\" required><\/textarea><\/p><p class=\"meytec-form-submit\"><span class=\"meytec-required-note\">* C\u00e2mpuri obligatorii<\/span><button type=\"submit\">Trimite\u021bi<\/button><\/p><\/form><div class=\"meytec-contact-aside\"><div class=\"meytec-contact-info\"><h2>Informa\u021bii<\/h2> <p style=\"font-weight: bold; margin-bottom: 0;\">Meytec BV<\/p> <p>Poederleesteenweg 94\/E3<br> 2460 Kasterlee<br> Belgia <a style=\"font-weight: bold; margin-left: 5px;\" rel=\"external noopener\" href=\"https:\/\/www.google.com\/maps\/place\/Meytec+BV\/@51.2255843,4.8978057,17z\/data=!3m1!4b1!4m6!3m5!1s0x47c151d592538617:0x512bc4ca3788854f!8m2!3d51.2255843!4d4.9003806!16s%2Fg%2F11kx5jcc95?entry=ttu&amp;g_ep=EgoyMDI1MTAxNC4wIKXMDSoASAFQAw%3D%3D\" target=\"_blank\">Deschide\u021bi \u00een Google Maps<\/a><\/p> <p> Cod TVA: BE0747687975 <\/p><\/div><ul class=\"meytec-contact-list\"><li><svg width=\"15\" height=\"15\" viewBox=\"0 0 15 15\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n              <path d=\"M14.9929 11.8379C15.0246 12.0816 14.9504 12.2934 14.7705 12.4735L12.6586 14.5709C12.5633 14.6768 12.4389 14.7669 12.2854 14.841C12.1319 14.9152 11.9811 14.9628 11.8329 14.984C11.8224 14.984 11.7905 14.9867 11.7376 14.992C11.6847 14.9973 11.6159 15 11.5312 15C11.33 15 11.0045 14.9656 10.5545 14.8967C10.1046 14.8278 9.55416 14.6583 8.90316 14.3882C8.252 14.1181 7.51363 13.7128 6.68792 13.1726C5.86222 12.6325 4.98353 11.8909 4.05193 10.9481C3.31089 10.2171 2.69689 9.51799 2.20992 8.85065C1.72295 8.18325 1.33125 7.56619 1.03484 6.99946C0.738395 6.43272 0.516082 5.91895 0.367874 5.45815C0.219666 4.99734 0.119096 4.6001 0.0661644 4.26641C0.0132329 3.93273 -0.00793973 3.67054 0.00264658 3.47987C0.0132329 3.28919 0.018526 3.18326 0.018526 3.16207C0.0396986 3.01377 0.087337 2.86281 0.161441 2.70921C0.235545 2.55561 0.325529 2.43114 0.431392 2.3358L2.54336 0.222457C2.69157 0.0741524 2.86095 -1.67136e-10 3.0515 -1.67136e-10C3.18912 -1.67136e-10 3.31087 0.0397245 3.41673 0.119174C3.52259 0.198623 3.61258 0.29661 3.68668 0.413135L5.38578 3.63876C5.48106 3.80826 5.50752 3.99364 5.46518 4.19491C5.42283 4.39618 5.33285 4.56567 5.19523 4.70338L4.41713 5.48198C4.39596 5.50317 4.37744 5.5376 4.36156 5.58527C4.34568 5.63294 4.33774 5.67266 4.33774 5.70444C4.38008 5.9269 4.47536 6.18113 4.62357 6.46715C4.7506 6.72139 4.94645 7.03124 5.21111 7.3967C5.47576 7.76217 5.85158 8.18322 6.33855 8.65992C6.81493 9.14726 7.23838 9.52591 7.6089 9.79609C7.97935 10.0661 8.2891 10.2648 8.53788 10.3919C8.78666 10.5191 8.97721 10.5959 9.10951 10.6223L9.30795 10.662C9.32913 10.662 9.36361 10.654 9.4112 10.6382C9.45884 10.6223 9.49324 10.6037 9.51444 10.5825L10.4195 9.66092C10.6102 9.49146 10.8324 9.40671 11.0865 9.40671C11.2665 9.40671 11.4094 9.43847 11.5152 9.50205H11.5311L14.5958 11.3135C14.8182 11.4513 14.9505 11.626 14.9929 11.8379Z\" fill=\"black\"\/>\n            <\/svg><p><a href=\"tel:+3233778323\">+32 3 377 83 23<\/a><\/p><\/li><li><svg width=\"17\" height=\"12\" viewBox=\"0 0 17 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n              <path d=\"M8.49996 8.4001L6.39681 6.5809L0.383667 11.6749C0.602239 11.8753 0.89731 12.0001 1.22274 12.0001H15.7772C16.1014 12.0001 16.3952 11.8753 16.6126 11.6749L10.6031 6.5809L8.49996 8.4001Z\" fill=\"black\"\/>\n              <path d=\"M16.6166 0.3252C16.398 0.1236 16.1042 0 15.7775 0H1.22309C0.898873 0 0.605016 0.1248 0.386444 0.3276L8.50031 7.19999L16.6166 0.3252Z\" fill=\"black\"\/>\n              <path d=\"M0 1.05377V11.0234L5.86865 6.09497L0 1.05377Z\" fill=\"black\"\/>\n              <path d=\"M11.1313 6.09451L17 11.0229V1.04971L11.1313 6.09451Z\" fill=\"black\"\/>\n            <\/svg><p><a class=\"meytec-contact-email\" href=\"mailto:info@meytec.eu\">info@meytec.eu<\/a><br>lun\u2013vin 09\u201317<\/p><\/li><\/ul><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Serviciu clien\u021bi Bine a\u021bi venit la Serviciul clien\u021bi Meytec. Ne str\u0103duim s\u0103 v\u0103 oferim o experien\u021b\u0103 de cump\u0103rare fluid\u0103 \u0219i satisf\u0103c\u0103toare la achizi\u021bionarea de produse de calibrare de \u00eenalt\u0103 calitate, aparate de m\u0103sur\u0103 analitice \u0219i servicii. Echipa noastr\u0103 dedicat\u0103 de serviciu clien\u021bi este preg\u0103tit\u0103 s\u0103 v\u0103 r\u0103spund\u0103 la \u00eentreb\u0103ri, s\u0103 rezolve probleme \u0219i s\u0103 v\u0103 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-16212","page","type-page","status-publish","hentry"],"permalink_manager":null,"_links":{"self":[{"href":"https:\/\/meytec.eu\/ro\/wp-json\/wp\/v2\/pages\/16212","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/meytec.eu\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/meytec.eu\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/meytec.eu\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/meytec.eu\/ro\/wp-json\/wp\/v2\/comments?post=16212"}],"version-history":[{"count":1,"href":"https:\/\/meytec.eu\/ro\/wp-json\/wp\/v2\/pages\/16212\/revisions"}],"predecessor-version":[{"id":16241,"href":"https:\/\/meytec.eu\/ro\/wp-json\/wp\/v2\/pages\/16212\/revisions\/16241"}],"wp:attachment":[{"href":"https:\/\/meytec.eu\/ro\/wp-json\/wp\/v2\/media?parent=16212"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}