Customer service

Customer service

Welcome to Meytec Customer Service. We strive to offer you a seamless and satisfying shopping experience when obtaining high-quality calibration products, analytical measuring instruments and services.

Our dedicated customer service team is ready to answer your questions, solve problems and guide you through every step of your ordering process. Your satisfaction is our highest priority.

Ways to contact us

• Contact form: Fill in the form below for a quick answer. Please be as complete as possible when formulating your request so that we can support you as well as possible.
• Telephone: Our customer service can be reached by telephone on +32 3 377 83 23. Our team is ready to answer your call and assist you from Monday to Friday, from 09:00 to 17:00.
• Email: Do you have a question or request outside our opening hours? Do not hesitate to send us an email at info@meytec.eu. We aim to respond within 24 hours on working days.

Order support

Do you need help placing an order in our web shop? Our team is ready to guide you in selecting the right calibration products, checking stock status and completing your order. We are here to make your shopping experience smooth and successful.

Technical support

If you have questions about the technical specifications of our products, their applications, compatibility or other technical aspects, do not hesitate to contact our technical support. We want to make sure you make the right choices for your calibration needs.

Returns and complaints

Should you for any reason not be satisfied with your order, please contact our customer service. We will do our best to resolve any problems and guide you in returning products in accordance with our returns policy.

Shipping and delivery

Our shipping team works closely with reliable logistics partners to ensure that your order is delivered on time and in good condition. For questions about shipping methods, delivery times and tracking information, please contact our customer service.

Your feedback counts

At Meytec, we greatly value your feedback. If you have suggestions on how we can improve our customer service or if you would like to share your experience with us, we would love to hear from you. Your input helps us to continuously improve our services and better meet your needs.

Availability

Monday–Friday 09:00–17:00. Tel. +32 3 377 83 23. Email: info@meytec.eu (reply on working days, usually within 24 hours).

Meytec BV
Poederleesteenweg 94/E3
2460 Kasterlee
Belgium
Tel. +32 3 377 83 23
Email: info@meytec.eu
VAT number: BE0747687975

The shop is open to consumers and businesses. Right of withdrawal and privacy: see the relevant service pages.

Last updated: 20 August 2026